50 Year warranty
terms and conditions
Thank you for purchasing a Garden Master Shed. We offer you a 50-year warranty for your Garden Master shed. The warranty is very simple,
“If any part or component of your shed fails, we will send you a new part or component”.
Your Garden Master shed will require very little maintenance unless it is situated undercover where the rain cannot access it, near the sea or ocean, or in any other harsh environments, e.g. sulphur, etc. If your Garden Master shed is situated undercover, near the sea, or in harsh environments, we suggest you wash the shed regularly (every 3 months or less) to prolong the life of your shed. However, the warranty that we offer will be overridden by the warranty/guarantee offered by the original manufacturer of the steel.
The conditions listed below apply and are applicable to the 50-year warranty.
For any Garden Master shed closer than 1.5 km from the seaside, the warranty will be decreased to 15 years:
A. The warranty shall not cover any defect or damage which may be caused or partly caused by, or arise through:
i. failure on the part of the Customer to properly maintain any Goods; or
ii. failure on the part of the Customer to follow any instructions or guidelines provided by the Supplier; or
iii. any use of any Goods otherwise than for any application specified on a quote or order form; or
iv. the continued use of any Goods after any defect becomes apparent or would have become apparent to a reasonably prudent operator or user; or
v. the storage or use of caustic materials (including, but not limited to, acids, fertilisers or hazardous chemicals; be careful when fertilising nearby lawns or gardens); or
vi. fair wear and tear, any accident or act of God (including weather). Please make sure your shed is listed with your insurance provider.
B. The warranty shall cease, and the Supplier shall thereafter, in no circumstances, be liable under the terms of the warranty if the workmanship is repaired, altered or overhauled without the Supplier’s consent.
C. In respect of all claims, the Supplier shall not be liable to compensate the Customer for any delay in either replacing or remedying the workmanship or in properly assessing the Customer’s claim.
D. Your shed must be raised above ground level (of natural earth substrate) by at least 70mm.
For Goods not manufactured by the Supplier, the warranty shall be the current warranty provided by the manufacturer of the Goods. The Supplier shall not be bound by, nor be responsible for, any term, condition, representation or warranty other than that which is given by the manufacturer of the Goods. Where the Supplier is required to perform labour associated with the replacement or repair of defective Goods under the manufacturer’s warranty, the labour performed shall be charged at the Supplier’s hourly rate.
We wish you many years of trouble-free storage of your valuable assets, and we would be only too happy to assist with any questions you may have.
Email: info@gardenmaster.co.nz
Phone: 0800 807 433
The team at Storetech Industries Ltd, suppliers of Garden Master Sheds.